Privacy Policy

Last updated: 22/01/2026

At Homesnug.in , we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website. By accessing or using our services, you agree to the practices described in this policy.

1. Information We Collect

When you visit or interact with Homesnug, we may collect the following types of information:

Personal Information:
This includes details you voluntarily provide, such as your name, email address, phone number, billing and shipping address, payment details, and order history when you place an order, create an account, or contact us.

Automatically Collected Information:
We may collect certain information automatically, including your IP address, browser type, device information, pages visited, and time spent on our website. This helps us understand how our site is used and improve performance.

Sensitive Personal Data:
Payment information is processed securely through trusted third-party payment gateways. We do not store your complete card or banking details on our servers.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders

  • To communicate with you about your purchases, inquiries, or support requests

  • To improve our website, products, and customer experience

  • To send order updates, service-related messages, or promotional communications (only if you opt in)

  • To comply with legal obligations under applicable Indian laws

We only use your information when it is necessary, lawful, and aligned with your expectations as a customer.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Remember your preferences and cart items

  • Understand website traffic and usage patterns

  • Improve website functionality and performance

You can choose to disable cookies through your browser settings. However, doing so may limit certain features of our website.

4. Third-Party Services

We may share limited information with trusted third-party service providers who help us operate our business, such as:

  • Payment gateways

  • Shipping and logistics partners

  • Website hosting and analytics providers

These third parties are obligated to use your information only for the purpose of providing services to us and are required to maintain appropriate data protection standards. We do not sell or rent your personal information to third parties.

5. Data Security

We take reasonable and appropriate security measures to protect your personal information from unauthorized access, misuse, loss, or alteration. These measures include secure servers, encryption, and restricted access to data.

While we strive to protect your information, no method of transmission over the internet is 100% secure. Therefore, we cannot guarantee absolute security, but we continuously work to maintain strong safeguards.

6. Your Rights as a Customer

As a user, you have the right to:

  • Access the personal information we hold about you

  • Request correction or updates to your information

  • Withdraw consent for marketing communications at any time

  • Request deletion of your personal data, subject to legal and operational requirements

To exercise any of these rights, please contact us using the details below. We will respond within a reasonable timeframe, in accordance with applicable Indian laws, including the Information Technology Act, 2000 and related rules.

7. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us:

Store Name: Homesnug.in
Email: Thehomesnug@gmail.com

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.